Shipping & Delivery Policy

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We offer USPS Priority Mail Shipping and Required Signature Confirmation. For security reasons, every order requires a signature.  (Domestic Shipping Only)

How long will it take for my order to ship?

After your order has been processed, you will receive a shipping confirmation that includes the  tracking details to the same email address you provided during checkout. Please allow up to 3 business days for delivery from the date shipped (depending on your location). Be sure to track your order as it updates. Check for your estimated delivery date. USPS will not leave your package at the door. You must be present at the given address during the time of delivery to sign for your package. If you miss your package, you will have to go to the United States Postal Office with proper ID and pick up your package. 

Once your order is shipped, we are not responsible if USPS delays the delivery of your package, as it is not in our company's control. If there are any discrepancies with tracking or delivery information, please email us immediately at jocelynshaircollection@gmail.com. We will contact USPS directly to find out information regarding any issue that may occur. You will be notified through email of any response from USPS. 

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