Custom Unit Info

*PLEASE READ OUR ALL INFORMATION BELOW, TERMS AND CONDITIONS AND POLICIES BEFORE MAKING YOUR PURCHASE!!!

Custom Unit Policy

Every question that is on Jocelyn's Custom Unit Form must be answered before proceeding to checkout. Please make sure you choose the correct options and look over your order to make sure everything is correct before you checkout. You must fill out all the information that is requested in the custom unit form. You must upload an image of your desired look. If you are getting a custom unit made with color and you know the exact color you want to achieve, please add the color or product/brand name in the comment section before checkout. 

 

*Please Note: If you request Pastel colors (Lavender, Pink. Gray, etc.) you MUST use Platinum Blonde Virgin Hair Bundles/Closure. 

Our units doesn't need any glue, gel or tape for security. Our dome caps are stretchable and has an elastic band that will give you a perfect fit. If you would like an additional elastic band attached to your unit, select the option yes. The extra elastic band is sewn onto the sides of the lace closure.

We recommend that you cornrow your hair under your wig for a flatter surface. It's helps protect your natural hair and leaves your hair less bulky. 

At this time, we are ONLY offering Lace Closure Custom Units. You can either purchase hair bundles/closures from Jocelyn's Hair Collection or provide your own hair. You must purchase/provide 2 bundles or more and a lace closure for your desired look.We recommend 12"-14" 2 bundles for natural/ short bob look, 16"-24" 3 bundles for a lavish look, 26"-32" 4 bundles for a divine full look.

Head Measurement

Some units are designed for head circumference measurements 21"-24". Please use a tape measure to measure your head cap size for accurate fit. You must choose your HEAD CIRCUMFERENCE size in order to proceed with your order. If you measure in between sizes, we recommend to choose the larger size. Below, you will find a head size chart explaining how to measure your head accurately.

Jocelyn's Hair Collection wants every customer to be entirely content with your preferred item (s), please be sure to read the terms and condition and our policies before purchase. Due to hygiene reasons, we DO NOT offer exchanges or returns on Custom Units. Please make sure you measure your head measurements correctly. Below, you will find a head measurement chart on how to measure your head accurately. Our units are made to your exact head measurement. If your unit doesn't fit your head correctly due to improper measurements on your behalf, you will be able to send the unit back for reconstruction. However, additional fees will be applied. Also, customers will be accountable for all shipping fees. 

 

**As a complimentary to our customers, every custom unit order comes with a satin bonnet by Jocelyn's Hair Collection

There are no Exchanges or Returns! All Sales Are Final! 

 

If you have any questions or issues about your unit, please email us immediately at Jocelynshaircollection@gmail.com.

**Check our website for more information on our Exchange/Return Policy, Shipping & Delivery Policy 

    Heize Chart H

Forehead to Nape

Use the measuring tape and start from the center of the front of your hairline, to the hairline to the nape of your neck. Record your measurement.

Head Size Chart

Ear to Ear

Circumference

Lay the end of the tape about a half inch above the little crease at the top of your ear between the ear and head. Bring the tape across the top of your head to meet the other ear, without touching the ear at the same time. Record your measurement.

Start with the measuring tape at your hairline at the center of your forehead. Wrap the tape around, behind the ears, passing your hairline at the nape your neck and back up to the middle of your forehead. Record your measurement. 

Head Measurements

Temple to Temple

Start at your temple and bring the tape measure around the back of your head to reach the other temple. 

Cap Size         Ear to Ear          Front to Nape          Circumference             Temple

     S                             11                                   14                                     21                                     14.5

     M                            11.5                               14.5                                 22                                    15

      L                             12                                 15                                     23                                    15.5

      XL                          12.5                              15.5                                 24                                    16 

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